1020 11NOV85-2147 Info on Rainbow
RE: ONE-LINERS (Re: Msg 756)
From: GREGL To: MARTYGOODMAN
I was also a regular on CompuServe as you probably know until recently. I had
just moved and notified them two weeks prior to my move that I was closing out
my current bank account and then a few days later I gave them the new account
info. They didn’t listen at all and tried my old account twice and then sent
me a bill and said pay within 15 days or else and if you want back in to send
a $10 reconnection fee. I told them that if they had that attitude then there
was no way I’d get back in, never. They can take their whole system and shove
it where the sun don’t shine! Have you got you latest newbx’s up here yet? I’ve
got newbx and nwbx1 and want the rest as you did a very fine job on them. Very
good indeed! I also have the erratic echo problem on Tymnet and when I had
Uninet it happened there, but much worse. I see that they just ironed out the
double backspace problem as it seems to be working fine. If I figure out how
to edit I’ll let you know so everyone doesn’t have to look at fouled up
messages. I do know that if you haven’t hit CR yet you can backspace to make
the corrections but after that I’m lost.
1032 11NOV85-2238 Info on Rainbow
RE: ONE-LINERS (Re: Msg 1020)
From: MARTYGOODMAN To: GREGL
Nice to see you HERE. I am still a little bit away from hitting my
stride on this system. I think I’ve got uploads figgered out…
but have yet to start really blasting stuff up here.
The NEWBX series now goes up thru NEWBX6! With the permission of
the sysops here, I’ll upload the series a little later.
When I get in to some massive upload stuff. Hopefully within a week.
By the way… CIS’s billing department is NOTORIOUS… from what I hear
it is SERIOUSLY understaffed.
thanks for the interest in my stuff!
1063 12NOV85-2338 Info on Rainbow
RE: ONE-LINERS (Re: Msg 1032)
From: GREGL To: MARTYGOODMAN
CIS’s billing department really has me TICKED OFF!!! I called them today to find
out why in —- they used my old account instead of the new account and the
girl
peeked through the computer and said I gave them the information a little late.
Well, agreed but I only had a 1 week notice that I was moving myself! Then she
said that I could have called them and had them stop the transaction before it
ever took place. The nerve, I told her that I had called on the 3rd of October
with orders for them NOT to use my old account and if they couldn’t use my new
account then not to a make a wire transfer at all and I would send them a
money order instead. They said they couldn’t do that, twice they said they
couldn’t stop the transaction and now they say they can. I don’t think you
really want to hear the rest of the conversation and it got hot. From some of
the things I said I bet Satan himself would’ve blushed. She told me to write
them
a letter and I told her I would do one better. I’m gonna get back on and start
an automatic feedback, two or three a week, until I get satisfaction. They
really
burn me up.
1069 12NOV85-2348 Info on Rainbow
RE: ONE-LINERS (Re: Msg 1063)
From: MARTYGOODMAN To: GREGL
Well… bureaucracies are bureaucracies…
It is hardly worth the increased blood pressure…
I’d say write them a letter, innundate them with feedback, and
let them know that you are spreading the word as far and wide as you
can (as you ARE doing!) about the fine treatment you have received.
But try to not let them make you unhappy! There’s more to life than
wrestling with an understaffed and marginally competent bureaucracy!